Terms and Conditions – UT Pro Cricket Shop
Effective Date: 19 January 2026
1. Use of the Website
This website is provided for general information purposes only.
You agree not to:
Misuse the website by introducing viruses or malicious code
Attempt unauthorised access to the website or its servers
Use the website for fraudulent or unlawful purposes
We reserve the right to restrict or terminate access to the website if these Terms are breached.
2. Sales and Payment
Payment must be made in full before products are released.
We reserve the right to refuse a sale for reasonable grounds, including suspected fraud or stock limitations.
3. Returns, Refunds, and Exchanges (CPA Compliance)
In accordance with the Consumer Protection Act (CPA):
Defective or Incorrect Goods
If goods are defective, damaged, or incorrect, they may be returned within 3 months for repair, replacement, or refund, as provided by law.
Change of Mind Returns
Returns due to a change of mind are accepted at management’s discretion and may be subject to conditions such as proof of purchase and original packaging.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or customisation reasons (for example, personalised cricket gear), unless defective.
Refunds, where applicable, will be processed within a reasonable timeframe using the original payment method.
4. Warranties and Product Use
Products must be used only for their intended purpose.
Manufacturer warranties apply where applicable.
UT Pro Cricket Shop is not responsible for damage caused by misuse, neglect, or unauthorised modifications.
5. Limitation of Liability
To the extent permitted by South African law, UT Pro Cricket Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased from us.
Nothing in these Terms limits your rights under the Consumer Protection Act.
6. Privacy and POPIA
Personal information is processed in accordance with the Protection of Personal Information Act (POPIA).
Please refer to our Privacy Policy for details on how personal data is collected, used, and protected.
7. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Republic of South Africa, and any disputes shall be subject to the jurisdiction of South African courts.
8. Changes to These Terms
We reserve the right to amend or update these Terms and Conditions at any time. Changes will be effective once published on the website.
9. Contact Us
If you have any questions regarding these Terms and Conditions
Email: shop@utprocricketshop.co.za